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Frames4Photos - Orders & Returns

High quality frames for pictures, certificates or posters

Orders and Returns

Ordering

Once your order has been received you should receive a confirmation email with the details of your order. Should you find any part of the order incorrect then please use the ‘Contact Us’ form to advise us of any changes you wish to make.

Payments

Payment is made through Worldpay, our online payment gateway which allows you make safe and secure credit card and debit card payments through our website.

Returns & Replacements

If you discover your frame is damaged or faulty on arrival then please contact us immediately (within 48 hours) and we will send out a free of charge replacement subject to stock availability. In certain circumstances we may issue a full refund subject to the item being returned in it's original condition or photographic evidence of the damage being provided.

Should you not be delighted with your product or it is no longer required you may return it to us at your cost if you notify us within 30 days of delivery using the ‘Contact Us’ section on the website.  Should we have to collect the goods the cost of this will be deducted from your refund.  

Privacy Policy

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